Here at New Age Pet, we want to listen to what our customers have to say. After all, you are the ones using the product! We know that feedback from you is imperative in creating the best pet products on the market. There are several ways you can contact us, so please feel free to send us your thoughts.
If you’re the emailing type, send us an email via our contact form. This goes to our customer service department and will be responded to within 48 hours: Email Us!
If you’re a Facebook person, send us your photos, thoughts, or customer service issues here: New Age Pet Facebook
Maybe you live in 140 characters? No problem! Send us a tweet and tell us your thoughts, 140 characters at a time: New Age Pet Twitter
Would calling us be easier? You can reach us Monday through Friday, 9am to 5pm PST. Our number is 510-887-5976, and we’ll always answer with a smile.
If you have an issue with any of our products, or you received a damaged product, please send us an email or give us a call. We want to make sure our customers are 100% satisfied with their purchase! And when you are completely satisfied, please share with us photos of your pets loving the New Age Pet products!